Keeping Your People Pumped

The article â€Å"Keeping Your People Pumped† by Naik discusses four effective ways – incentives – how to motivate employees and to create collective sense of purpose. In modern swiftly changing business environment it is necessary to refer to employee motivation to survive and to succeed in highly competitive environment. Therefore, the article contributes management field providing ways of performance improvement. The article is easy for understanding and reading; thus, it is intended not only for professional who are aware of all business peculiarities, but also for non-professionals who are interested in becoming acquainted with new trends and tendencies in business world.The author’s purpose is likely to describe the importance of tools in motivating employees. In particular, the study aims at describing the following motivational factors: recognition, celebration, collective sense of purpose, balancing achievement and challenge. Naik, the author of t he paper, explains why and how to motivate your employees. It is a matter of fact that motivated employees are needed as, it is mentioned above, business environment is swiftly hanging and empowered personnel helps organization to survive. Moreover, motivation results in increased productivity and higher job commitment.Employees are interested in job security, interesting work, and good working conditions. The key questions the author addresses are: How to keep your people pumped? Why motivation is claimed to be the biggest challenge? Every leader wants to increase job commitment in his employees, and the paper discusses four ways how to achieve the desired outcome. The author is very persuasive as he uses logical arguments, facts, and conclusions to defend position that motivated employees are the core of company’s success. Naik argues that money shouldn’t be the only motivator in the company because â€Å"even in employees who claim money doesn’t matter to th em†. Money is important for energizing people, but it is necessary to motivate people â€Å"to invest their souls and hearts in their jobs†.Naik, mainly, discusses only non-monetary tools of employee motivation. The first tool is recognition. He means that it is necessary to announce publicly about achievements of either individual or a team. Moreover, he recommends talking about achievements at every opportunity. Personal appreciation and rewards are strong motivators. Employee’s work should be recognized; otherwise, they will feel de-motivated and hurt. Public recognition motivates competitive team members. Naik says that recognition should be in the form of engraved doodads and should never be in money form.The second tool is celebration. The author stresses that it is important to celebrate together company’s success and achievements because it promotes collective thinking and sense of belonging. Celebrating success is, surely, one of the most effectiv e ways to keep people pumped. However, it is necessary to celebrate even the smallest victories to show that every victory is equally important for the company. It is a good way to increase productivity as well because small victories are new chances to congratulate employees and books their spirits to fight further. Celebrations are also recognition, though with fun involved. I agree with the author that every employee who has done a great job is wiling to hear: â€Å"Great job! I'm taking everyone to Mama Maria's tonight†.The third tool is very powerful and can be used only if organization is clear with its purposes – collective sense of purpose. Too often bosses aren’t clear about their missions, and in such situations, tool may fail to help. Naik writes that â€Å"many leaders are so busy with the daily grind that their missions fall by the wayside†. Collective sense of purpose suggests that employees should understand and realize where they are going and what they are doing. Sense of purpose makes team confident about their tasks and responsibilities, what boss is waiting from them, etc.The author argues that the final tool is difficult in implementation, though it is very effective motivational tool. The author talks about the balancing achievement and challenge. He means that employees are motivated when they feel they are climbing on the top. They should see the end of their road. Leaders have to create jobs with â€Å"the right push-and-pull† because it increases competitiveness.The author draws relevant conclusion summing up main ideas discusses. He states that financial motivator isn’t on the top of the list. In many cases, personal appreciation and recognitions play crucial role in motivating people. However, some people consider money the only motivator. Professional leader should be aware of peculiarities of his working team to choose the best suited motivational tool. For example, money rarely gravitates toward business. Therefore, leader should think firstly about money as motivator, and when income increases, they may refer to other motivational tools.Apparent strength of the article is that the author provides real examples to intensify reader’s impression. He writes that one investment banker when being asked whether he was motivated, told that he was pleased with bonus, and â€Å"he was just as excited by how it measured up to the other top rainmakers in his firm†. So, money is also effective way of keeping the score. Nevertheless, Naik says that bankers are always caring about money. Therefore, when choosing motivational tools it is necessary to consider working environment. All employees need to feel they matter, and their work means something for leaders. Summing up, open appreciation, shared goal, celebration, and personal attention are the key motivators.

Medical Tourism By Different Authors Health And Social Care Essay

In this chapter, a figure of definitions on Medical Tourism have been provided. The writer has besides included different facets on this burgeoning industry viz. its presence in the universe every bit good as the grade of its incursion in Mauritius, the construction of Health Tourism go throughing through a SWOT Analysis related to the Mauritanian context and so concluded with an overview on the bing legal models.Definitions of Medical Tourism by different writersMedical Tourism or Medical travel is the act of going to different states to undergo medical intervention such as decorative surgeries, dental surgeries, or general surgeries. Medical Tourism is a new term but non a new thought. Patients have been going since a long clip in hunt of better attention. Medical Tourism or wellness touristry has been defined by Connell ( 2006:2 ) as a â€Å" popular mass- civilization where people travel frequently long distances to other finishs such as India, Thailand, and Malaysia to obtain m edical services such as alveolar consonant, decorative and non-cosmetic attention and at the same clip basking their vacations † . He besides added that medical travel is the chase of medical attention aboard and coincident engaging in a more conventional signifier of touristry. Some dependable research literature has focused on the evident motivations of medical tourers in going abroad for medical intervention such as fiscal grounds, waiting times, and the inaccessibility of coveted intervention in the prospective medical tourers ‘ ain states of abode ( Awadzi and Panda, 2005, Connell, 2006 ) . Another definition was cited in the Medical Tourism study ( 2006 ) , where Medical Tourism was defined as any type of travel from one ‘s usual topographic point of abode to another finish to undergo medical attentions. Health Tourism has besides been defined by Goodrich & A ; Goodrich ( 1987:217 ) as the challenge on the portion of a finish to pull tourers by advancing intentionally its health-care services and installations adding to its usual tourer installations. Furthermore, Medical Tourism is a phenomenon that occurs when international patients travel across boundaries for their health care and medical demands. For case every twenty-four hours, 1000000s of North Americans, Europeans and Arabs are going to different states for medical intervention. Medical travel can besides be defined as â€Å" cost effectual † medical intervention in association with the touristry industry for international patients willing to execute any types of surgical processs ( India Medical Care, 2007 ) . Keckly and Underwood ( 2008 ) noted that Medical Tourism is when 1 is go forthing his topographic point of occupants in order to have intervention elsewhere. In add-on, harmonizing to Horowitz and Rosensweig ( 2007 ) have argued that, â€Å" medical tourers † attempt to happen latest wellness attention at sensible monetary values in states at variable degrees of development. Harmonizing to Awadzi and Panda ( 2005 ) , the term Medical Tourism refers to the seaward proviso of medical services in combination with the other touristry chances by utilizing comparative cost advantage as the purchase point. Research workers have documented that Medical Tourism is an action whereby patients of curable diseases choose to go offshore with the intent and assurance of having appropriate wellness installations. These patients expect to be offered a high category intervention in a really comfy ambiance. Medical Tourism does non intend that the tourers will be satisfied merely in the sense of site-seeing ; instead it means that these medical tourers are set abouting a extremely sensitive journey where their wellness is the chief focal point. An anon. research worker clearly defined the birth of Medical Tourism as â€Å" Knowledge, engineering, equipment, medical specialties, and other elements of health care system while traversing the national boundary lines without any restraint of nationality, race, faith or credo. Therefore, we can state that though different writers interpret the term Medical Tourism in their ain manner, at the terminal the significance remains the same.History of Medical TourismMedical Tourism is non a new construct. The history of Medical Tourism started with people going to other states for medical intervention. This is related back when Grecian tourists were going from the Mediterranean to Epidauria, a part situated in Saronic Golf. It was said that the â€Å" Saronic Golf † is besides known as the â€Å" Healing God † . Hence, it was recorded in the Medical Tourism history that Epidauria is the original finish for Medical Tourism. Later, in the 16th and 17th centuries, spa towns such as St Moritz and Bath became premier finishs for the European upper categories to comfort their unwellness. Hence, watering place may be considered as an early signifier of Medical Tourism ( Indian Tourism Medical Industry: growing chance and challenges by shikha Rastogi Grag & A ; Anu Bhawraj ) . During these centuries, people visited watering place because it was said that the mineral H2O found there was handling diseases such as TB, bronchitis liver diseases, among many others. Dental surgery, decorative surgery and other types of surgeries are comparatively a new phenomenon ( Understanding medicaltourism ) Furthermore, over the past few old ages, people have been going to many developed states for medical intervention. However, since this field is being seen as a high beginning of income, even developing states are advancing Medical Tourism. Medical tourers have understood this scheme and are increasingly nearing developing states due to their low-cost medical services.Health Tourism StructureHealth Tourism is the word coined to wrap the different components of supplying health care installations to international patients. Medical Tourism is of the subdivisions of Health Tourism. The construction of Health Tourism has been illustrated in Table below. As stated in Chapter 1 of this survey, the research worker will concentrate merely on Medical Tourism.Medical Tourism around the universeMedical Tourism is going an emerging cosmopolitan manner. Every twenty-four hours more and more people are choosing for medical attention aboard. We should therefore inquire ourselves: â€Å" Why do peop le prefer to go for long distances instead than having medical intervention in their states? â€Å" This reply relies in two elements: a ) cost and B ) quality of wellness attention. That is they look for a topographic point where they can acquire moderately priced top-class wellness intervention. With clip, foreign patients have been able to see many parts of the universe in order to run into the above mentioned two critical ingredients to measure up as a good Medical Tourism finish. Research shows that the below listed seven states are the most preferable Medical Tourism finishs in the universe:PanamaPanama is classified as the top Medical Tourism finishs, by pulling chiefly US and Canadian patients. It is considered as one of the best and celebrated topographic point in the universe to set about costmetic and non decorative interventions. This is because of its outstanding health care services, latest engineering, safety and low cost for medical attention and hospitalization.Tre atment in Panama is besides extremely regarded as physicians are bilingual, board certified and they used to work with the similar medical setup used by European medical touristry finishs. Factors lending for the addition in wellness touristry in Panama are its natural attractive forces, cultural diverseness and its strategic and geographic place. The common medical processs undergo by international patients are decorative surgeries ( healthtourism, all medicaltourism.com, Medical Tourism: Global Competition in Health Care by Devon M. Herrick )BrazilBrazil can be said to be the international Mecca for decorative and fictile surgeries. It is categorized as the universe ‘s 2nd taking market for the intervention of plastic surgeries. Many tourers, peculiarly adult females, travel to Brazil to heighten their physical visual aspects. Brazil has tonss of qualified sawboness and infirmaries equipped with sophisticated engineerings. Surgeons use the latest cutting-edge techniques to o ffer patients with interventions such as face lift, suction lipectomy and chest implants. Cosmetic and fictile surgeries are the most demanded intervention of foreign patients ( Nuwire Investors )MalayaBesides its cultural, antique and natural appeals, Malaysia is on the path to tag itself as a low priced and sophisticated health care hub in Asia ( By Elaine ANG ) . Malaysia is classified amongst the universe top six Medical Tourism finish ( Nuwire investors ) Medical Tourism has been spread outing quickly during these recent old ages. Peoples from several states are seeking health care intervention at that place. Malaysia has become a Centre of medical excellence because of its high quality medical installations and services and besides it has a great figure of good trained and qualified medical specializers ( Tourism Malaysia, 2007 ) Thirty five private infirmaries have been identified as the key drivers for medical touristry for this peculiar state. The figure of wellness travell ers in hunt of health care services in Malaysia has increased from 75,210 patients in 2001 to 296,687 patients in 2006, stand foring an addition of over 290 % over 5 old ages. Furthermore, the entire figure of medical tourer geting in the state has reached 425,500 in 2009. It has besides been estimated that in 2012 medical tourers in Malaysia would make 689,000. International patients and investors are attracted to Malaysia because of its favourable exchange rate, political & A ; economic stableness and high rate of literacy ( Nuwire investors ) The common medical interventions that international patients seek in Malaysia are: decorative intervention including nose job, oculus surgery, face lift, cardiac processs and birthrate interventions.Costa RicaCosta Rica is renowned to be both a popular touristry and Medical Tourism finish. It has first-class medical and wellness attention installations which are universe widely certified. The medical suppliers in Costa Rica offer modern engineering and protocols. Costa Rica is considered to be the lone medical finish in the universe that has 100 % of private infirmaries that have earned JCI accreditation which help s to hike up Medical Tourism in the state ( costaricanmedicalcare ) . There are several factors that have contributed to the success of Costa Rica as one of the top finish for international patients and some are political stableness, friendly environment, low-cost monetary value of interventions, high rate of literacy, geographically good located and quality of service. Some popular medical processs in Costa Rica are decorative and fictile surgeries, dental intervention, orthopaedic and ophthalmology.IndiaIndia has the lowest cost and highest quality as compared to all Medical Tourism finishs ( Report for National Center for policy Analysis, NCPA ) Many infirmaries are accredited by the JCI and there are tonss of extremely trained physicians. India ‘s Medical Tourism sector is spread outing at a really rapid addition with about 500,000 medical travellers in 2005 as compared to an estimated 150,000 patients in 2002. Experts estimate that wellness touristry could convey approxim ately $ 2.2 billons in 2010 ( University of Delaware ‘s u- day-to-day intelligence ) . Medical tourers prefer to take India as their health care finish because of the presence of efficient substructures and advanced engineering. Common interventions undergo by international patients in India cardiovascular, orthopaedic, rectification of eyes, dental attention, decorative surgeries, malignant neoplastic disease diagnosing and articulatio genus organ transplant.SiamThailand has gained the rubric as an unbelievable Medical Tourism finish. The Thai state has several infirmary internationally accredited infirmaries which offers diferent types of medical interventions, get downing from organ grafts to dental and decorative surgeries. The infirmaries use latest and sophisticated engineering and delivers outstanding quality of wellness attention to their patients.Reasons for taking Thailand as a medical finishPersonal attention is provided to patients ; Extra services such as linguistic communication interlingual rendition which are of great aid to foreign patients are offered ; High engagement of the Thai governement to advance Medical Tourism ; Presence of well-trained physicians from the United States ; Most of the physicians and staff speak English. ( Medical Tourism cooperation- Thailand functionary web sites )SingaporeSingapore is known for its effectivity in supplying outstanding health care services. It is a multi-faceted regional medical hub, both for medical services and besides the right meeting topographic point where wellness conferences and carnivals can take topographic point. Singapore is classified as a taking health care hub in Asia. It attracts about 200,000 international patients per twelvemonth. Singapore is a said to be a universe category metropolis. It is politically stable, peaceable and safe. One of the ends of the Singapore authorities is to pull over a million abroad patients in 2012. Its adjacent rivals are Thailand and Malaysia ( asiasmedicaltourism )Reasons for taking Singapore as a medical finishTop quality health care services A really orderly state Low-cost monetary values Political Stability Low offense and high security rateMedical Tourism in MauritiusThis subdivision provides an overview of Medical Tourism in Mauritius. We will look at the health care installations that are offered by the state to its patients. The grounds as to why Mauritius can be chosen as a Medical Tourism finish have besides been set out. This subdivision wraps up with some information on the medical substructures available in Mauritius.An overview of Medical Tourism in MauritiusMany research workers call Mauritius, â€Å" Charming Mauritius † as even without any luck doing natural resources, it has the ability to make economic pillars maintain its development. In its portfolio, sugar production, fabric industry, offshore banking, touristry and ICT are included and now a new economic avenue looks approachable and it is called the Medical Tourism. With around 1000 medical tourers in 2005, making some 12,000 in 2011, BOI is aiming about 100,000 in 2020. â€Å" Every ten old ages, as if by th aumaturgy, Mauritius has pulled out of the chapeau an economic pillar which has made of this island ‘the illustration ‘ to be emulated by African provinces † ( Invest Mauritius 2011 ) . Over, the past few old ages, Mauritius has experienced an addition in the reaching of international patients. Having batch of qualified physicians, medical forces and private clinics which are sophistically good equipped with the latest engineering, Mauritius is besides geographically good positioned to spread out its health care sector. As said by officers of BOI: â€Å" Maurice is clearly on path to go the centre of excellence in medical specialty and a high-tech hub of Medical Tourism † ( Muslim Times 2011 ) Medical Tourism is non a new construct in Mauritius as clinics have been handling tourers since 12 old ages. Medical Tourism is considered as a niche market for the touristry industry and go on to bloom due to the high service quality and intervention available in Mauritius. The monetary values of processs equal to one tierce of the European monetary values and this is one of the chief motivations for the high inflow of medical tourers. Furthermore, Mauritius has an upp er manus on other states as apart from the nucleus medical services, medical tourers have the chance to pass their recuperation period in an idyllic surrounding. The Mauritanian Government is non go forthing any rock unturned in its attempt to advance Medical Tourism. The most recent illustration lies in the Mauritanian National Budget 2012, whereby the authorization exempted VAT on decorative surgeries so as to do the cost of these processs more competitory. The expected reaction to this step is of class to hike the Medical Tourism activities. As per BOI ‘s records, the medical sector in Mauritius contributed about 3.7 % of the GDP over the past four old ages and the growing rate in this sector in twelvemonth 2011 is 6.3 % as compared to 2010. The figure of medical work force is besides increasing to suit for the addition in demand for medical services. Figure below shows the alteration in the entire figure of medical staffs for the period 2006 to 2010 ( BOI study 2012 ) Figure: Increasing tendency of Healthcare specializer over the past 5 old ages Beginning: invest MauritiusReasons for taking Mauritius as a Medical Tourism finishLarge web of professional private clinics Political and societal stableness Geographically good positioned Most of the physicians or other medical phase are multilingual State-of -art of medical installations Direct flight from and to Mauritius Compared to other states, Mauritius offers better intervention at lower monetary values Latest development in term of engineering and substructure Most of the physicians are trained in European statesMedical substructures in MauritiusMauritius is rather rich in footings of medical substructures. It besides encourages preparations of the medical professionals. Due to the friendly relationship that Mauritius has with other states, it benefits from the cognition of universities of states such as France, UK, China, Australia, Egypt, Russia amongst others. The handiness of health care substructures is illustrated in figure below. Figure: Medical Infrastructures in Mauritius ( Beginning: BOI booklet )Key drivers/ Players of Medical Tourism in MauritiusA figure of cardinal players/drivers are present in Mauritius to guarantee the growing of Medical Tourism. Some has been listed below: Apollo Bramwell Hospital ( ABH ) Fortis Darne Clinique Clinique du Nord Clinique de Greffe de Cheveux in Trou Aux Biches Dent attentionApollo Bramwell Hospital ( ABH )ABH is the largest health care group in Asia. Since 2006, a subdivision has been implanted in Mauritius. ABH Mauritius is situated in the territory of Moka. This infirmary has been built in such a manner that it can make international criterion of patient attention. Under one roof itself, one can happen a infirmary equipped with superior engineering and good qualified medical expertness. It has been constructed to supply first category medical installations for both national and international patient. ABH Mauritius is the largest private infirmary in Mauritius and in the Indian Ocean. It has all the necessary demands in term of latest sophisticated medical equipment and expertness to bring around international patients. Its purpose is to guarantee that patients are provided with top quality services and safety all degree. Below is a list of medical services and progress engineerings offered by ABH:The medical Servicess provided allocated to different divisions viz. :Heart Centers Department of Plastics and Cosmetic Surgeries Department of dermatology Department of physical therapy Department of Paediatrics & A ; Neonatology Department of alveolar consonant services Department of rhinolaryngology Super forte clinics and other Centers Furthermore, the nosologies section is to the full equipped with the latest equipment and accomplishments technicians. This consists of:Picture Archiving and Communication System ( PACS )PACS engineering is now used by most of the top infirmaries of the universe. It is an machine-controlled and filmless information system for obtaining, forming, reassigning, lading and showing different types of medical descriptions consisting of X raies, MRI and endoscopy. With this debut, ABH are able to offer the uttermost criterions quality of services. PACS allows fast broadcast of images to physicians in critical countries therefore minimising holds in diagnosing.Electronic Medical Record ( EMR )EMR refers to electronically maintained online medical records which replace the heavy and cumbrous physical files of the past which were restricted in handiness. EMR can be accessed at multiple locations by multiple users for cut downing mistakes in medicine and holds in monitoring patients.High Field Strength MRIMagnetic Resonance Imaging ( MRI ) with Achieva 1.5T SE provides uncompromised quality in disputing applications like big field-of-view for abdominal and chest imagination, unvarying fat suppression in all anatomies and consistent off-center imagination, across patients of all highs and organic structure weight.Whole Body MRIWhole Body MRI is effectual for measuring the full skeleton in patients with suspected bone metastasis ( malignant neoplastic disease that spread to the bone from other parts of the organic structure ) in a individual imagination scan – and it merely takes between 15 and 19 proceedingss. Besides its truth and adeptness, the fact that it is an MRI scan agencies it is non-invasive and there is no radiation hazard to the patient. Whole Body MRI can besides observe metastases in other parts of the organic structure besides the castanetss, such as in encephalon, liver or lungs. Therefore, it can be said with all its latest medical engineerings, ABH is good situated to go one of the most popular clinic in the Indian Ocean pulling medical tourers from African and European states ( Beginning: Apollo bramwell web site )Clinique Fortis DarneClinique Fortis Darne is one of the oldest clinics but yet modern medical service supplier in Mauritius. Strategically situated in the Centre of the Island, Clinique Fortis Darne provides first category medical installations with the aid of progresss engineering. Clinique Fortis Darne has batch of specialised sections in assorted countries of health care. The vision of Fortis Darne is: â€Å" To be a globally healthcare administration known for Clinical excellence and Distinctive Patient attention † . The clinic offers panoply of incorporate services through different centres. Below are the lists of medical services that Fortis Darne offers Table: Medical services offered by Fortis Darne ( Beginning: Fortis Darne Websites )Clinique du NordAt Clinique du Nord, Dr Mukesh Sookundun has been offering his services to Medical Tourists for the last past 12 old ages. It is a private clinic with epicurean suites. This clinic is situated near a white sand beach of Baie du Tombeau. Clinique du Nord has a squad of specializers, physicians, nurses and other trained staff. It is said that, they provide first category medical intervention to both their national and international patients. The specializers make usage of latest equipment and techniques. Clinique du Nord is one of the most reputable private infirmaries where there are international medical experts. Apart being the specializer in ENT, the infirmary is chiefly recognized for its medical installations that it provides to medical tourers. Hence, there are a broad figure of international patients who visit this Clinique. Below is the list of medical processs that Clinique du Nord offers ( Clinique du Nord Websites & A ; bo oklets ) Table: Medical intervention offered by Clinique du NordThe Indian Ocean Hair Grafting, Cosmetic Dentistry and Plastic Surgery CentreThis clinic is situated near one of the most attractive beaches of Mauritius, viz. â€Å" Trou aux Biches † . It is said to be a five star centre for hair grafting, decorative and fictile surgeries. This peculiar Centre has 12 old ages of experience. It makes usage of the latest engineering and techniques. Most of the physicians are universe renowned professionals ( Indian Ocean hair grafting web sites ) Table: Medical Treatment offered by The Indian Ocean Hair Grafting, Cosmetic Dentistry and Plastic Surgery CentreDent CareDent Care is located in the garden of an old sugar cane mill at Labourdonnais ( Mapou ) in the northern portion of Mauritius. It is good known in the universe of decorative and dental surgeries. Most of the physicians are trained in France and United States. Most of them are bilingual. They make usage of the most up to day of the month engineering. It is said that intervention at Dent attention can be around 50 % less than in other states. Available medical services are: Veneers and Crown Ceramic Inlaies Teeth Whitening Plastic surgeries ( Beginning: Dent care web sites )SWOT Analysis For Medical Tourism In MauritiusThe Strength, Weakness, Opportunities and Threat ( SWOT ) analysis is a utile technique and scheme for understanding strengths and failings and besides for placing both chances and Menaces that a concern can confront. A new entrant like Medical Tourism requires such analysis. This scheme will assist to hold a better thought on the place of Medical Tourism in Mauritius. This mechanism can therefore assist in the development of effectual and efficient selling schemes to advance Medical Tourism in Mauritius. The SWOT analysis for Medical Tourism has been designed as per tabular array below.SWOT Analysis TableTable: Swot Analysis2.7.2 SOME FACTS AND FIGURES OF MEDICAL TOURISM IN MAURITIUSAn intense research has been done to hold the latest interruption down on the reaching of Medical Tourists in Mauritius ; the research worker has received that of twelvemonth 2010, which has been illustrated below. However, a n of import information refering twelvemonth 2011 was received following a study conducted on health care suppliers in Mauritius whereby BOI made the undermentioned statement â€Å" Mauritius expects the figure of foreign patients seeking medical attention on the Indian Ocean island state to increase by 36 % in 2011 as compared to 2010 † . The same beginning added that â€Å" the figure may even increase to 15,000 and besides Mauritius has set itself a mark of pulling 100,000 foreign patients by 2020 † . This will presumptively lend about $ 1 billion yearly to the economic system. Figure: Number of foreign patients sing Mauritius in twelvemonth 2010 ( Beginning: BOI study ) The above Pie-Chart illustrates the states from which patients are largely from and besides the figure of medical tourers landed in Mauritius in 2010. Mauritius does non merely have a patronage in the Indian Ocean but besides in France and UK, with 22 % of Europeans acknowledging our medical services. These figures show that, small by small, Mauritius is making an individuality of it being a medical touristry finish. Figure: Medical Procedures undergone by foreign patients in 2010 ( Beginning: BOI study ) Figure: Number of foreign patients seeking intervention in Mauritius during the period 2006 to 2010 ( Beginning: BOI Survey ) Harmonizing to this graph, we can see that the reaching of International patients to Mauritius is so increasing. Hence, we can state that Mauritius seems to hold a bright hereafter in Medical Tourism.Price comparings of common medical processs SoughtTable: Price comparing in US Dollars for decorative surgeries Mauritius is largely sought by medical tourers for its decorative surgeries. In the position of holding an thought about the monetary value degrees of these decorative surgeries, the above tabular array has been worked out. The monetary value of six decorative surgeries have been looked up and compared with seven other states. The tabular array shows that on norm the charges in Mauritius are lower as compared to the other states. It besides looks that India can go a menace to Mauritius ( Source: BOI Brochure ) Table: Price comparing in US Dollars for Non- decorative surgeriesEthical and Legal IssuesMedical Tourism is a turning phenomenon and it is a possible net income devising sector for an economic system. Despite the fact that there are many benefits of being treated on board such as low cost and quality wellness attention, there are besides some hazards that are associated with Medical Tourism. These hazards can be classified as legal and ethical issues. There are major ethical jobs around Medical Tourism such as the illegal trading of variety meats and tissues for organ transplant. The World Health Organisation estimates that 10,000 illegal operations affecting human variety meats occur each twelvemonth ( The Guardian 2012 ) The illegal organ trade is the dark side of the otherwise legal Medical Tourism Industry ( The National, 2011 ) . These illegal minutess have been suspected in China and India in 2007. Additionally, in 2008 a major job cropped up in Thailand where it was said that physicians were so bemused with foreign patients that they started pretermiting Thai patients. Furthermore, the quality of infirmaries and their staffs give rise to a large issues it can be hard to verify the makings of physicians and other medical staffs. Besides in some instances, patients may non be covered under their personal wellness insurance as insurance Torahs vary from state to state and therefore it becomes a job for them to pay for the wellness attention services undergone. Among the legion jobs related to Medical Tourism, we besides have the hazard of international patients going with infective diseases. Therefore, any state looking frontward to advance Medical Tourism must take into consideration all the facets environing this country ( Understanding Tourism 2008 )Model Regulating Medical TourismMedical Tourism is said to see a dual growing, $ 100 billion in 2012 with a growing rate of 20 % to 30 % ( Times of India ) However, the absence of a planetary legal model is noticeable. As such, states sing Medical Tourism use their ain regulations and ordinances. To get down with in 2004, European-Union ( EU ) patients looking for health care in the EU provinces were requested to demo their European Health Insurance Card ( EHIC ) . This peculiar card has replaced the E111 signifier ( it is the old EU process guaranting patient ‘s reimbursement by the societal security of their place state ) and hence allowed the EU citizens the right of entree to healthcare in any EU member province. The services which they offered were hospitalization, physician audience, dental medicine and other services offered by the general wellness attention system within the EU merely and applicable merely to EU states. Furthermore, there are states that have taken the inducement to present â€Å" Medical Visas † . This allows patients to go to a peculiar state for medical intervention and remain for the continuance of their intervention. For case, India has taken this enterprise. In add-on, to do the entree to medical installations by foreign patients easy, many private clinics are using for accreditation from the JCI. Another state where Medical Tourism is turning is Thailand and it has introduced its ain regulations and ordinances. For illustration, processs for health care installations and licensing of medical physicians and other medical staffs are approved by the Ministry of Public and Health. In fact, the medical professional licensing is overseen by the Profession Commission of 19 members of different professions. The above illustrations show that there is no proper international government ordinance for Medical Tourism. As such each state tries to implement its ain model. Mauritius besides does non hold any regulations and ordinance regulating Medical Tourism.Chapter DecisionThis chapter is really rich in information on Medical Tourism. A figure of definitions as provided by different writers have been stated along with a short but really interesting history on Medical Tourism. It is evident that many states of the universe are concentrating on this value added merchandise and Mauritius is besides non dawdling behind. Over the past decennary there has been a mushrooming of healthcare service suppliers in Mauritius and the investors are really satisfied with the state of affairs. To back up this statement, testimony of foreign investors has been included in Appendix B. Furthermore, the writer has worked out a SWOT analysis to measure the deduction of this value added merchandise in Mauritius and has concluded by supplying some really utile information with respects to the legal issues and model modulating Medical Tourism.

Discuss the Reasons We Forget, and Give at Least Three Examples of How We May Improve Our Memory.

Memory refers to the processes that are used to store, retain and later retrieve information; these processes are known as encoding, storage and retrieval. However with memory comes the natural phenomenon of forgetting which refers to the inability to regain, recall or recognise information that was, or still is, stored in long-term memory. There are many reasons that we forget information but these can be grouped into four main categories; retrieval failure, interference, failure to store and motivated forgetting (Loftus 1999).Although there are also many strategies that we can use in order to improve our memory. Retrieval failure is one of the most common causes of forgetting and one possible explanation of this is known as the decay theory. This theory gives an explanation of forgetting as a problem of availability – that is, information is lost completely from the memory system through disuse and passing of time which as examined by Hebb in 1949. It is biological processes in the brain which cause the trace decay until eventually the message it carried is lost.This theory has led to further research by scientists to look at how neural circuits change when long-term memory forms and furthermore, how changes such as this could decay over time (Villarreal et al. , 2002). However it has been also been criticised in the sense that we do still recall things we haven’t thought about for a long time such as riding a bike: although we’ve not been renewing the physical memories in the meantime the memory is still there.Also, some professional actors are able to recite lines from productions they were in two years earlier despite having learnt other scripts since (Noice and Noice, 2002b). The interference theory proposes that we forget information due to other items in long-term memory impairing our ability to retrieve it (Postman and Underwood 1973), two types of this are known as proactive and retroactive interference. Proactive interference hap pens when old information blocks disrupt the remembering of related new information.An example of this would be if you changed passwords – you may continue to enter your old password and struggle to remember your new one due to the memory of your old password interfering with your ability to retrieve the new one. Retroactive interface happens when new information blocks or disrupts the retrieval of old information, for example after having your new password for two months if asked to recall your old one you may struggle to remember it. Interference can occur due to the brain taking time to change hort-term memories into long-term memories and some researchers have proposed when new information enters the system it can interfere with the conversion of older information into long-term memories (Wixted 2005). Others have said that once long-term memories are created retroactive and proactive interference happens due to competition among retrieval cues (Anderson and Neely, 1996). When dissimilar memories become related to similar or identical retrieval cues, confusion can result and accessing a cue may call up the wrong memory.In forgetting, failure to store is also known as encoding failure which occurs when information isn’t processed enough in order to reach long-term memory. A well-known experiment asked participants to identify the correct U. S penny out of a group of incorrect pennies (Nickerson and Adams 1979). The coins appearance doesn’t serve significance to many of us meaning we may not notice specific details no matter how often we see them every day, the only details needed to distinguish pennies from other coins are encoded in our long-term memory.We tend to notice information but fail to encode it deeply because we turn our attention to something else. Angelica Bonacci and Brad Bushman (2002) conducted an experiment where they randomly selected three hundred and twenty-eight adults to watch either a sexually explicit, violent or neutral television programme. During each programme there were nine adverts, immediately afterward and again a day later the researchers tested viewers’ memory of the advertisements. On both occasions the viewer that watched the sexually explicit and violent programmes remembered the fewest number of adverts.One factor that could explain this is encoding failure; although all the viewers saw the advertisements participants watching the sexually explicit and violent programmes were preoccupied with thoughts about the content of the shows. Motivated forgetting takes place when people actively work to forget memories, especially of those traumatic or disturbing experiences. There are two basic forms of motivated forgetting: suppression, a conscious form of forgetting and repression, an unconscious form of forgetting.Psychologist Sigmund Freud witnessed many of his patients during therapy to recall long-forgotten traumatic events. He recorded one patient remembering with great s hame that as she stood over her sisters coffin thinking to herself ‘Now my brother-in-law is free to marry me. ’ Freud proposed the idea that this memory was so shocking that the woman repressed it until being rediscovered years later. Repression is used by humans to protect ourselves in a sense by blocking the conscious recall of negative memories.However the concept of repression is debatable due to some evidence supporting and some rejecting the theory (Karon, 2002). Although people often forget unpleasant and traumatic events they also forget nice ones. This point raises the question whether a person not remembering a particular anxiety-arousing experience is due to repression or normal information processing failures (Epstien and Bottoms, 2002). Overall it’s difficult to study scientifically whether repression is the cause of memory loss for negative events that have occurred (Holmes 1990).Amnesia is known to be one of the most significant types of forgettin g. This occurs when someone suffers memory loss due to special conditions such as brain injury, illness or psychological trauma . In his book ‘Human Memory: Theory and Practice’ (1997) Baddeley refers to Amnesia as ‘not an all or nothing condition’ in the sense that amnesiacs can appear to be relatively normal. He speaks of a man called Clive Wearing who, after being stricken with encephalitis causing him to be unconscious for many weeks from an attack, suffered from Amnesia.Although Clive looked healthy his Amnesia was so severe he couldn’t remember more than a few minutes earlier, when his wife left the room on her return he would greet her as if he’d just woken from his coma despite it being months after. Another type of forgetting is Dementia – when impaired memory and other cognitive deficits accompany brain degeneration and interfere with normal functioning. There are many causes of dementia one of which being Alzheimer’s d isease which is a progressive brain disorder most commonly found among people over the age of sixty-five.This disease spreads across temporal lobes to the frontal lobes and other cortical regions and as it progresses working and long-term memory get worse. Although there will be things that we forget in time there are strategies we can use to improve our memory, one of which being through organization and imagery. Ericsson and Polson (1988) researched a man known as JC who was a restaurant waiter that was able to take complicated orders from up to twenty people and remember them perfectly without writing them down. They discovered that JC had created an organizational scheme to help his memory.He would divide customers into four categories (entree, temperature, side dish, dressing) and use another system to encode the orders in each category, for example he encoded dressing by its first letter so the orders of Thousand Island, oil and vinegar, blue cheese and oil and vinegar would b ecome ‘TOBO. ’ Organizing information in a scheme such as this is a useful way of improving memory. Organizing information into hierarchies’ highlights the principle that memory is improved by associations between concepts (Bower et al. 1969). Hierarchies help us understand how individual items are related; as the information is processed from top to bottom each category prompts our memory for the item below it. Due to hierarchies having visual organization, imagery can be used as a supplemental memory code. Chunking is another valuable concept used to enhance memory and is when individual items are grouped together into larger units of meaning making information easier to rehearse, keep active in working memory and transfer into long-term memory.One idea that has been proposed is that information is stored in long-term memory in two forms; verbal codes and visual codes (Allan Paivio 1969). Paivio had a dual coding theory which claimed encoding information using both verbal and visual codes improved memory due to the odds increasing because at least one of the codes is available later to assist recall. However dual coding can be difficult to use with particular types of stimuli, for example constructing a mental image of love is difficult to do due to it being an abstract concept rather than a concrete object (Paivio et al. , 2000).Memory experts have however encouraged the use of imagery in dual-coding information. Method of loci, created by ancient Greeks, acts as a memory aid by associating information with mental images of physical locations distinct to the individual, such as their campus. If using this process the individual would link each location with an item that they were trying to remember such as the components of working memory. In this instance the administration building could be known as the central executive, an art studio (visuospatial sketchpad), the music room (phonological loop) and the newspaper building (episodic buf fer).This concept would take practise however there are many studies which support it showing its validity (Wang and Thomas, 2000). It appears that forgetting tends to happen soon after first learning information; however the time frame and degree of forgetting can vary broadly due to a variety of factors, those of which the assignment has discussed. It is a guarantee that no individuals’ memory can hold each and everything that they learn, however that doesn’t mean that their memory cannot be improved through various experimenters’ strategies thus decreasing the amount forgotten.

Southwest Airline Case Study

BUS 330 Writing Assignment The paper is about how the airline company named as the Southwest Airlines has been able to cater to the needs of the customers while still holding a greater market share in the Airline industry specifically during the economic crises phase. Q1: As a high – contact service provider, how does Southwest Airlines ensure that its employees satisfy the customer? As far as the employee training is concerned, the employees are extensively trained so as such to ensure that they are able to satisfy the arising concerns and needs of the customers effectively and efficiently.They are actually made to practically exercise resolving complaints and other service problems on the spot. Moreover the employees are made to look professional and behave in a professional manner because they have to deal directly with the customer. One-on-one communication and query handling requires good communication and interpersonal skills to ensure the supreme satisfaction of the cus tomers and their complaints. Otherwise; the demand for their product will eventually die out. The product that this airline is offering is a travel solution for the customers; with the standards set as the low airfares and high service standards.They provide attentive service to the customers in the sky and on the ground and see every flight as an opportunity to underpin and reinforce its reputation for a friendly service that caters to all the flight related concerns of the employees. Another point mentioned in the case is that this Southwest Airlines has a mission statement as: delivering the services with a smile shows that the airline genuinely cares about the customers. A cultural committee is appointed at the headquarters that enables to keep the service spirit alive.Moreover for every airport, they have these committees that ensure service spirit eventually upgrading the customer service area. Furthermore, there are maintenance facilities available across the country. The ser vices of the employees are appraised as per performance and their relationship with customers. Actually these achievements are celebrated for that employee especially who provides outstanding service. This helps in employee retention and satisfaction to remain as a part of that network. Moreover an example can be quoted from the case itself that; the events or the employee appreciation are held around the country such as incoming flight passengers surprisingly with the crew members bringing along the cookies and milk. This shows a small gesture of appreciation and employee motivation. The concept of team work and tolerance is one of the most important concepts to be inculcated in the people who are being hired for serving the customers. Only those people are hired who can communicate, correspond and behave in a friendly manner and work cooperatively with their colleagues.Q2: What experience qualities might weigh most heavily in customers evaluations of the services delivered by the Southwest Airlines? What are the implications for the airline’s service marketing efforts? Actually from the perspective of the customer, it is the product that holds the greatest importance; however the product placement along with the services is the best combination to attract a bunch of customers. Mainly there are two important things that help a company to remain at a competitive position in the market; cost leadership and differentiation.Basically Southwest Airlines is catering to both these requirements to strengthen its stature in the market as one of the most competitive airlines. The Southwest airline was able to control their fuel costs and gained a greater market share while most of its competitors had to shrink their schedules and eventually tightening their belts. It was usually seen that the competitive airlines have been facing the issue of high fuel rates and eventually the lower demand, because they are forced to charge extra fee from the customers for check ing baggage and other services.However, Southwest Airline has tried to manage the lower costs and avoids charging extra fee for every facility and has offered a bundled service pack, as compared to the competitors; who have been unbundling the price and product. Bundling gives an edge to accommodate some of the extra charges and help the company as well as the customers. However since the seats are not reserved thus the airline also gives the chance to the passengers to jump forward on the flight, but for this service an amount is charged.Moreover instead of charging higher prices Southwest Airline accommodates the customers’ needs by providing bundles that are valued by the flyers. Some suggestions will be enhancing the expenditure on the advertisements and more promotional activities. The concentration on the actual and the augmented product will help the company in giving something extra and different to the customers. Cutting the costs and lowering prices will help in mai ntaining the customer demand for the brand product. Product pricing and the core product should be given eminent importance.Possibly, linking with a Public Relations organization will help increase the popularity of the products and services being offered by Southwest Airlines. Q3: What is Southwest Airline doing to manage the customer’s service expectations? In order to manage the expectations of the customers regarding the services provided by the airline, some new features have been introduced like the â€Å"bags fly free† campaign that enables the loading of first two items of checked baggage of the customers on the fare for free.Another more attracting feature is the â€Å"Business select† airfare, where the priority boarding is bundled as such that the customers are offered a free drink along with extra frequent flyer points at a slightly higher price. These points can be used later on any time. Moreover, if the business selects customer to fly on the sche duled flight then the airfare is applied to the cost of a later travelling schedule at any time in the next year. This is one of the main features that make the bundled services attractive to the customers. They use price bundling as an edge to keep the customers coming in and maximize on their profits.The annual profits since the previous 35 years have shown a remarkable record, in a row. However since the running of an airline is not an easy task which involves a lot of finances and efficiency, Southwest Airlines have made it through mainly by keeping the customers satisfied and have maximized their profits on the customer service side. The stock symbol is LUV, which of course is a very attractive caption, and the company aims at making the customers come back to them and use their services by ensuring that the customers remain smiling all the way long. Therefore they will eventually come back for the LUV.Conclusion The main aspect for an airline is to make sure that the traveller s remain happy and are treated properly because at the end of the day, it is the service that an airline provides to a customer by charging an amount of money; therefore the overall experience has to be made pleasant and memorable positively. Failing to do so will eventually lead the company to die a natural death. Reference Guardian Company; (2013); US airline complaints rose 20% last year, Transport Study; United Kingdom http://www. guardian. co. uk/business/2013/apr/08/theairlineindustry-air-transport

What are some of the gender implications of the current global Essay

What are some of the gender implications of the current global financial crisis How would a gendered perspective influence responses to the current recession at a global level - Essay Example Mortgage collapse was accelerated by credit default swaps. This led to credit freeze thus limiting investments and consumption leading to insufficient aggregate demand and economic crisis (Seguino, 2009). Governments resorted to bail outs thus cutting expenditure on social services such as; education, health and child care. There were massive job cuts leading to human rights crisis due to mass unrests as a result of economic hardships. This paper is a critique of the gender implications of the crisis and influence of gender perspective on responses to current recession. The current global financial crisis which has transformed into global economic crisis due to credit crunch has affected all people all over the world but the women are the most affected. This is because women are the caregivers at home and to the community and engage in unpaid, informal and volunteer work and mostly work in the services sector. The millennium development goals focus on women’s access to work opportunities, income and resources and hence improve the welfare of children, families, community and promote economic growth (Antonopoulos, 2009). Jobs were thus created in textile sector through export processing zones, tourism and agriculture and also work in public service as social workers. Men on the other hand are involved in masculine jobs such as construction work in public works and are highly paid while females engage in lowly paid jobs. Globalization enhances masculine dominance (Acker, 2004). Due to traditions, women are considered dependent on men thus bene fits such as; social insurance, pensions and welfare benefits are paid through the husband (Elson & Cagatay, 2000). Privatization makes women more dependent on men as women lose public service jobs. The cut in government expenditure on social services has great effect on women. It translates to loss of jobs for women who are concentrated

LED lighting fixtures market of US Research Paper

LED lighting fixtures market of US - Research Paper Example Third basic benefit LED based light offers are increased life spam performance as compare to conventional lighting technologies. Well designed LED lights gives 50,000 to 100,000 hours of performance or more. Along with these basic benefits associated with LED. These features provides overall cost effectiveness and environmentally beneficial source of lighting (The Climate Group, 2012). 3. Customer Demographic and Market Demographic Lighting industry in US is second in row after China. US demand for s same is projected to increase by 7.5 percent annually amounting to $25.3 billion in 2016 (IES, 2012). This product is not entitled to cater people of certain age, state, sex etc. It is residential as well as commercial product designed for all cost sensitive segment, low income segment. These fixtures provide efficient source of lighting which is need of every house and office. 4. Reasons for Selecting China for Buying China has been selected as a destination for production as it provide s cost effective manufacturing. In year 2012 China has regarded growth of LED lighting industry for next five years as 7th emerging industry. Hence, China is providing considerable support to increase its LED production at local level. To gain this industry specific benefit combined with the low cost labor availability, it has been decided to establish setting in china for buying LED lighting fixtures from China manufacturing firms. 5. Entry Mode Selected It has been decided to enter Chinese market for buying LED lighting fixtures as third party contractors. This decision is based on the fact the currently China is supporting local production to meet its own demand. Chinese... LED lighting fixtures market of US Importing final product to US, share in US market will captured through distributors and retailers. 1. Product and Country Background LED lighting fixtures industry is among the fastest growing industries in world. When account for the Global demand for lighting fixtures, it is projected to jump high above at 6.9 percent annually to $153 billion through 2016 (Global Information, 2012). This rise in demand is contributed by three major sectors: construction, motor vehicles and machinery and commercial and residential consumers (gnom, 2012). ABC plans to introduce LED lighting fixtures for commercial and residential users. Image 1 (Smallwood, 2012) LED lighting fixtures to be sold in US will be imported from China. China has the highest demand for light fixtures and through 2016 it is expected to retain its top position by with additional 36 percent rise in demand.US follow is on second position with 18 percent share in rise in global sales (Tao, 2012). Penetration of LED lighting fixt ures in US and China with growth in future is given in image 2 and 3. High growth in demand in China and across world has resulted in an increased production of LED lighting fixtures in China with government supporting and subsidizing the industry to remain competitive (Hausken, 2011). To cater dumping issues, ABC Company, has initially developed business model based on low frill product, hence, providing product at status which is used to dump the market.

A timeline of the September 11 attacks Essay Example | Topics and Well Written Essays - 1250 words

A timeline of the September 11 attacks - Essay Example This essay provides a short information about the catastrophe and further events till September 30. Three hijacked planes hit the World Trade Centre in New York City and the Pentagon in Washington DC. A fourth plane crashes into a field in Pennsylvania.The FAA stops all flight operations in the capital and around the nation for the very first time in the history of America (House of Commons Librarary, 2001, pp 1-72) The president: George Bush addresses the nation and vows to find the people responsible for the attack in order for justice to be served. Trading at the world trade centre is stopped as the police are sent to conduct rescue services in the areas affected the attacks. International leaders shoe their outrage over the attacks as they move in swiftly to help in the rescue operations (Watchtel, 2009, pp 1-48). September 12, 2001: the New York mayor at the moment Giuliani notifies that the death toll at the world trade centre will be in thousands (Anderson, 2003, pp 1-30). The fire fighters from various departments and the military continue combating the fire in the two cities of New York and Washington. The president terms the attacks as acts of war and requests the congress to help rebuild America by devoting $20 billion (House of Commons Librarary, 2001, pp 1-72). September 13, 2001: president bush vows to lead the world to victory over terrorism terming the attacks as the first war of the 21st century (Englar, 2007, pp 1-25). The then secretary of state Colin Powel after consultations with the department of defence identifies Osama bin Laden as the prime suspect with the then deputy Defence secretary saying that the US will respond with a sustained military campaign. The FAA allows the airports to begin operations but under tight surveillance (Langley, 2006, pp 3-50). September 14, 2001: President Bush declares a national emergency and instructs the military to call fifty thousand soldiers to active duty (House of Commons Librarary, 2001, 1-72). The department of defence releases a list of the nineteen suspected hijackers. At the same time Afghanistan’s Taliban militia group warn America of revenging if the US attacked it for hosting the Al-Qaeda leader Osama bin Laden (Watchtel, 2009, pp 1-48). September 15, 2001: the president declares waging an unrelenting war to hunt down terrorist and the state department cautions that any government that supports terrorism will be isolated (House of Commons Librarary, 2001, pp 1-72). Pakistan on the other hand agrees to help Americans to attack the neighbouring Afghanistan. September 16, 2001: Osama bin Laden denies involvement in the attack as President Bush pledges to rid the world all evil doers brushing off Osama’s claims (House of Commons Librarary, 2001, pp 1-72). The vice president Dick Cheney warns anyone who harbours terrorists will be dealt with mercilessly by the US. United States send a delegation to Afghanistan to release Osama or risk massive attacks (Schier, 2 008, pp 6-100). September 17, 2001: Taliban leaders say that a grand council of Muslim clerics will decide on whether to hand in Osama or not. The Federal Reserve of America cuts its key interests in a bid to keep the economy from plunging into a recession. The FBI releases a list of names that they want detained both in the US and abroad. Trading begins at the New York stock exchange. September 18, 2001: the Taliban Muslim leaders call on all Muslims to wage a Holy war in the event that America attacks them. The defence secretary says the administration is preparing attacks on terrorists and those countries that support terrorist activities (Heider, 2008, pp 1-41). President Bush leads the US people in a moment of silent to remember the people who perished in the attacks (Langley, 2006, pp 3-50). September 19, 2001: the Pentagon gives an order that combat aircrafts should base in the Persian Gulf. President Bush continues with his push to get world leaders to support him in the fig ht against terrorism and meets with different